![]() Rescheduling client appointments as make-ups.ģ. Other Responsibilities That May Be Assignedġ. Observe patient confidentiality and follow HIPAA guidelines. Also upon evacuating site transport emergency binder and appointment schedule out of office.ġ5. In an emergency situation be prepared to call “911”. Knowledgeable of all emergency procedures, and location of emergency equipment. Knowledgeable of organization personnel, nature of Cole Pediatric Therapy business and locations.ġ3. Contact therapist of cancellation by telephone or in-person.ġ2. Record client cancellations in Raintree Scheduler. Processes incoming faxes to proper person.ġ1. Alert Patient Care Coordinators and Cole Financial Services to any changes in Commercial Insurance coverage or demographic information presented by parent/responsible party.ġ0. Alert Medicaid Authorization Coordinators and Patient Care Coordinators to any changes in Medicaid coverage presented by parent/responsible party.ĩ. Receive communication from Medicaid Authorization Coordinators and Patient Care Coordinators regarding Medicaid coverage and authorization status.Ĩ. This includes maintaining stock of cards, client forms and brochures in the waiting room.ħ. Maintains cleanliness and order in front desk, waiting area, bathrooms and kitchens. Follow opening or closing procedures for the operation of the front desk.Ħ. Maintain front desk metric boards per standard work.ĥ. Place appointment reminder calls to patients at the initial evaluation, 30 day visit, 6 month re-evaluation and treatments.Ĥ. Check telephone messages for accuracy and follow up.ģ. Professionally answer and address all phone calls. Collects and processes co-pays from clients, following standard work.Ģ. Checking patients in Scheduler and contacts the necessary therapists when necessary. Give necessary documents to be completed at time evaluation or therapy to clients. To come to work on time and follow established dress code policies.ġ. Treat fellow administrative team members, clients and therapists with respect and politeness. Specific functions may, from time to time, change. The following is a summary of major essential functions of the receptionist position. This position reports to the designated manager on site. Interpreting/Translation can occur in a facility or an approved home care setting. Specific job responsibilities may vary from time to time. The Interpreter is required to have knowledge of interpreting techniques, cultural and linguistic differences that impact effective communication, and the ability to translate documents, letters, therapeutic instructions, registration information, consents, etc. The Interpreter/Translator position requires exceptional reading and comprehension skills, excellent writing skills, and command of the English & Spanish language. The receptionist reports to the executive office manager. The receptionist position is responsible for greeting clients, answering telephones, and maintaining daily schedules. Job Description: Receptionist and as needed, Interpreter Schedule: 8am - 7pm Monday - Thursday (4 -10/hour days)
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